Support & Contact
Support Channels
| Channel | Details |
|---|---|
| Live Chat | Available 24/7 on trueproxies.com |
| Telegram | @trueproxies |
| support@trueproxies.com |
Average response time: Under 30 minutes — 24/7, including weekends and holidays.
All support is handled by real people, not chatbots.
What We Can Help With
- Proxy setup and connection troubleshooting
- Product selection and plan recommendations
- Account and billing questions
- Custom proxy plans and enterprise pricing
- Reseller partnerships
- Technical integration support
Enterprise Support
For enterprise-grade requirements including dedicated infrastructure, custom SLAs, and volume pricing, contact us to discuss your needs.